What is DiabetesTracker Pro?

DiabetesTracker Pro is a comprehensive diabetes management web application that uses AI technology to help people with Type 1 and Type 2 diabetes track their food intake, blood sugar levels, blood pressure, medications, exercise, and overall health progress.

How does the AI food tracking work?

DiabetesTracker Pro offers three AI-powered methods for food tracking: type a description of your meal in natural language, speak what you ate using voice recognition, or take a photo of your food for automatic identification and nutritional analysis.

Is DiabetesTracker Pro free to use?

Yes, DiabetesTracker Pro offers a free tier with essential tracking features including glucose and blood pressure logging, medication management, exercise tracking, and a recipe library. Premium ($19.99/month) and Pro ($39.99/month) plans add AI food recognition, advanced analytics, and expanded limits.

Is my health data secure?

Yes, DiabetesTracker Pro takes data security seriously. We use TLS-encrypted database connections, bcrypt password hashing, JWT session management, and server-side authentication on all API routes. Your data is never sold or shared with third parties.

Can DiabetesTracker Pro replace my doctor?

No. DiabetesTracker Pro is a health tracking tool, not a medical device. It does not provide medical advice, diagnosis, or treatment. It helps you track and understand your health data, which you can share with your healthcare team to support better clinical decisions.

Privacy Policy - DiabetesTracker Pro

Introduction

At DiabetesTracker Pro ("we," "our," or "us"), we are committed to protecting your privacy and the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our diabetes management application and related services.

Information We Collect

Health Information

Blood glucose readings and trends
Blood pressure measurements
Medication information and dosages
Food logs and nutritional data
Exercise and activity data
Health goals and progress

Personal Information

Name, email address, and contact information
Account credentials and preferences
Device information and usage data
Payment and billing information

How We Use Your Information

Provide and maintain our diabetes management services
Generate personalized health insights and recommendations
Send medication reminders and health notifications
Improve our AI algorithms and service features
Provide customer support and respond to inquiries
Process payments and manage subscriptions
Comply with legal obligations and protect user safety

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal health information to third parties except in the following limited circumstances:

With Your Consent: When you explicitly authorize us to share information with healthcare providers or family members
Service Providers: With trusted third-party service providers who assist in operating our services under strict confidentiality agreements
Legal Requirements: When required by law, court order, or to protect the rights and safety of our users
Emergency Situations: To prevent serious harm or in medical emergencies with your prior consent when possible

Data Security

We implement comprehensive security measures to protect your personal health information:

TLS-encrypted database connections and HTTPS for all data in transit
Secure password hashing with bcrypt (industry standard)
Server-side authentication verification on all API routes
User-scoped data access — you can only see your own data
Cloud-hosted infrastructure with automated backups

Your Rights and Choices

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Consent Withdrawal: Withdraw consent for data processing
Restrict Processing: Request limitation of data processing

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

Account information: Retained while your account is active
Health data: Retained for 7 years after account closure for medical records compliance
Usage data: Retained for 2 years for service improvement
Payment information: Retained as required by financial regulations

International Data Transfers

DiabetesTracker Pro is operated from Canada. Your information may be transferred to and processed in countries other than your country of residence, including by third-party service providers. We ensure appropriate safeguards are in place in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), including:

Contractual obligations requiring service providers to protect your data to a comparable standard
Data processing agreements with all third-party processors
Ensuring transfers comply with applicable Canadian privacy legislation

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. These include:

Essential Cookies: Required for the operation of our application, including authentication session cookies and security tokens. These cannot be disabled.
Preference Cookies: Remember your settings and preferences (such as display units and notification preferences) to provide a personalized experience.
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our services.
Advertising Cookies: Used by third-party advertising partners (including Google AdSense) to serve relevant advertisements based on your browsing activity. These cookies may track your browsing habits across different websites.

When you first visit our site, you will be presented with a cookie consent banner. You can choose to accept or decline non-essential cookies. You can change your cookie preferences at any time by clearing your browser's cookies and revisiting the site.

Third-Party Advertising

We use Google AdSense and other third-party advertising services to display advertisements on certain pages of our website. These services may use cookies and web beacons to serve ads based on your prior visits to our site or other websites.

Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet.
You may opt out of personalized advertising by visiting Google Ads Settings.
You can also opt out of third-party vendor cookies by visiting the Network Advertising Initiative opt-out page.
Advertisements are never shown on authenticated application screens (dashboard, health tracking pages, settings, or profile pages). Ads only appear on public informational pages such as the blog, features page, and pricing page.
We do not share your personal health data with advertising partners. Ad targeting is based solely on general browsing behaviour, not on your health information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For privacy-related inquiries, please use our contact form and select "Security & Privacy" as the inquiry type.